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FAQS

Mrs. Quilty Box is a subscription service that delivers a curated selection of quilting fabrics and tools to your doorstep every month. Each box contains 17+ handpicked items worth over $90, including:
  • 12-16 pieces of premium, limited collection 100% cotton fabrics
  • A magazine with unique templates
  • Surprise gifts & much more
All subscriptions come with a 30-day money-back and easy returns, so there's zero risk!

After you subscribe, a box filled with quilting fabrics and tools is sent to you each month with no repeating items!

The subscription operates on a monthly billing cycle, but you can adjust the frequency or cancel at any time without strings attached.

Mrs. Quilty Box makes quilting fun and easy with a monthly delivery of special projects and top-quality cotton fabrics — twice as much as rival boxes at a much lower price!

All your items are valued at over $90 and come with step-by-step instructions from quilting experts for all skill levels.

Our focus on quality, affordability, the joy of unboxing, and providing expert guidance sets Mrs. Quilty Box apart, making every quilting project one of a kind.
At this time, customization is not available, the content of our boxes is pre-set to ensure a premium selection process. This allows us to surprise you each month, enhancing the unboxing experience.

For any concerns, like damaged, missing, or duplicate items, please email us at support@mrsquilty.com with a photo. 

We're committed to swiftly resolving your issue with a replacement, ensuring your satisfaction.

If you have any questions or need assistance, please contact our friendly, 24/7 customer service team at support@mrsquilty.com.

Our usual response time is within a few hours, though it may take up to one working day to receive a reply during peak periods. Be assured, your satisfaction remains our foremost concern.
If you decide to cancel your subscription, you can easily do so by:
  1. Log into your account.
  2. Navigate to "Manage My Subscription"
  3. There, you'll find a simple and hassle-free cancellation option.
We understand that circumstances may change, and we're here to support you every step of the way.
Your first box ships IMMEDIATELY after you subscribe and arrives within 2-6 days. Future boxes are sent out on the 9th of each month.
Yes! You can adjust the frequency of your boxes, receiving them bi-monthly, quarterly, or at other intervals. And, if circumstances demand it, you can skip a box, too! Simply: 
  1. Log into your account
  2. Navigate to "Manage My Subscription"
  3. Adjust to your preference.
Absolutely! Opt for our Pre-Paid Plans and enjoy significant savings:
  • 3-Month Plan: Cut 3% off your bill. Fewer payments, more quilting.
  • 6-Month Plan: Get a 6% discount. Ideal for dedicated quilters.
  • 12-Month Plan: The ultimate choice with 9% savings for a full year of quilting fun.
All plans come with FREE shipping, making your quilting supplies even more affordable.

Absolutely! Quilting is one of the most rewarding gifts you can give someone, as it’s incredibly therapeutic and gives a sense of accomplishment. 

With full subscription control, you can easily cancel after the first box, ensuring the gift is as flexible as it is thoughtful.

On resubscribing, we continue the sequence from your last box, ensuring you don't receive repeat boxes. Make sure to reactivate your previous subscription. 

If you encounter any issues, please contact us at support@mrsquilty.com.
Any changes to your shipping address, payment info, or other account details can be made by logging into your account.  Please remember to set any new shipping address as the default.
No worries. Simply create a profile using the same email you used to subscribe. This will link your subscription and store accounts.  Use this link below: https://mrsquilty.com/account/register
If you decide to cancel your subscription, you can easily do so by: 
  1. Log into your account.
  2. Navigate to "Manage My Subscription"
  3. There, you'll find a simple and hassle-free cancellation option.
We understand that circumstances may change, and we're here to support you every step of the way.

Accepted payment methods include Visa, MasterCard, Maestro, PayPal, Apple Pay, Discover, and Amex. The first charge occurs at the subscription time, while future charges happen on the 9th of each month. 

Please note that the price of your first box is what you'll pay for all future boxes. Discount codes apply only to the first box.

Rest assured, your billing is automatic, ensuring a seamless and worry-free experience throughout your subscription.
Some banks may flag our charges as international. If your payment is declined, please authorize international transactions with your bank.

Shipping costs vary depending on your location (US, UK, or international). You will see the exact shipping cost on the checkout page once you enter your address.

Future boxes ship on the 9th of each month with no hassles on your part.
No problem at all! Log in and update your shipping address in your account, and remember to set it as your default address. That's it, all set for your next Mrs. Quilty Box!

Your happiness is our top priority. If you are unsatisfied with your Mrs. Quilty Box, you have a 30-day money-back guarantee. 

Simply contact us at support@mrsquilty.com within 30 days of receiving your box, and we'll ensure you get a full refund. We promise to make things right with an easy return policy in place.